ebiis

FAQ

[Membership]

How can I know how my personal information is handled?

You can find detailed explanations regarding our data practices below:  

 

 

[Information Collected]  

 

Email Address: Account identification, login, and delivery of important service-related notices.  

 

Contact Information: For emergency contact purposes.  

 

Payment Information: For credit recharging and payment processing.  

 

 

[Processing Methods]  

 

Data is securely collected via SSL encrypted communication.  

 

Information is stored in an encrypted format on servers located in Seoul.  

 

 

[Retention Period]  

 

Data is stored until account withdrawal.  

 

Payment records are retained for 5 years in accordance with the Act on the  

 

Consumer Protection in Electronic Commerce.  

 

 

[Third-party Disclosure]  

 

Toss Payments: For payment processing.  

 

Netpurse: For email delivery services.  

 

 

We process your personal information securely on servers located in South Korea.  

 

You have the right to request an explanation regarding the personal information processing rules of this service.  

 

You may request an official statement by contacting us at ebiis@ecredible.co.kr.  

 

 

* Contact Information  

 

- Phone: +82 02-6309-4847  

 

- Email: ebiis@ecredible.co.kr  

 

[Membership]

Is membership required?

Non-members can access (or browse) free information. 

 

However, you must sign up for an account to purchase and access detailed  

 

corporate reports. 

 

[Product]

What is the Monitoring service?

When a company registered in your monitoring list undergoes changes—such  

 

as business closure, delinquency, or disposition—you will receive a notification via email.  

 

Additionally, you can review these details in the Monitoring menu.  

 

[Product]

What information is included?

Corporate reports include:  

 

Overview / Performance / Financials / Delinquency / Dispositions / Technical  

 

Certifications, etc.  

 

You can access a Sample View in the Price & Plans section for more details.  

 

[Product]

How can I access corporate information?

After searching by company name or business registration number, select the  

 

company to choose the type of report.  

 

Reports can be accessed or downloaded immediately after payment.  

 

Detailed pricing and information are available under Price & Plans.  

 

[Payment]

What are the available payment methods?

We accept Credit Cards, Bank Transfers, PayPal, and Alipay.  

 

(Note: Alipay cannot be used for credit recharging.)  

 

[Refund]

Can I get a refund?

Information Access Service: Since the service is considered consumed the  

 

moment the information is accessed, refunds are not available.  

 

Monitoring: Pro-rated refunds are available based on the remaining months.